Sarah Wells is a Technical Director at the Financial Times. She has been leading delivery teams across consultancy, financial services and media for 20 years. Over the last 5 years she has developed a deep interest in operability, observability and devops - and particularly around doing that with a microservices architecture - and at the beginning of 2018 this led to her taking over responsibility for Operations and Reliability at the Financial Times. This year, she has taken on a new role, as Technical Director for Engineering Enablement, leading teams focussed on enabling the FT's product engineering teams through platforms, tools and specialist support and expertise.